Privacy Policy

Introduction

Shamanic Reiki Academy (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in courses, subscribe to our mailing list, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect and How We Use It

Contact Forms

When you submit a contact form on our website, we collect the information you provide, such as your name, email address, phone number, and any details included in your message. We use this information to respond to inquiries, provide requested information, schedule services, and communicate regarding our offerings.

Newsletter Signups

If you subscribe to our newsletter or mailing list, we collect your name and email address in order to send updates, educational content, event announcements, special offers, and other communications related to Shamanic Reiki Academy. You may unsubscribe from these communications at any time by using the unsubscribe link included in our emails.

Scheduling Services

When you schedule a session, consultation, mentorship, or training through Calendly or similar scheduling platforms, we may collect personal information such as your name, email address, phone number, appointment details, and any information you voluntarily provide. This information is used solely for scheduling, communication, and providing services.

Course Enrollments

When you enroll in a course, training, or certification program through Teachable or other learning management platforms, we collect information necessary to create and manage your account, provide access to course materials, issue certificates, and communicate regarding your enrollment and educational progress.

Subscribing

By subscribing, you consent to receive communications from Shamanic Reiki Academy. You may withdraw your consent and unsubscribe at any time.

Legal Basis for Processing Personal Information

Where applicable under the General Data Protection Regulation (GDPR) and other privacy laws, Shamanic Reiki Academy processes personal information based on one or more of the following legal grounds:

• Your consent, such as when you subscribe to our newsletter or voluntarily submit information through a form.
• The performance of a contract, such as providing access to courses, mentorship, certifications, healing sessions, events, or other services you have requested or purchased.
• Compliance with legal obligations, including recordkeeping, tax reporting, and other legal requirements.
• Legitimate business interests, including improving our services, communicating with clients and students, maintaining website functionality, protecting against fraud, and operating our business, provided those interests do not override your privacy rights and freedoms.

Payments

Payments for services, courses, events, and certifications are processed securely through third-party payment providers such as Stripe. We do not store or have access to your full payment card information. Payment processors may collect billing information and payment details in accordance with their own privacy policies.

Third-Party Services

We may use trusted third-party service providers to operate portions of our business and deliver services, including scheduling platforms, payment processors, course hosting platforms, email marketing providers, and analytics providers. These third parties may collect, process, and store information in accordance with their own privacy policies. We encourage users to review the privacy policies of any third-party services they interact with through our website.

Website Analytics, Cookies, and Tracking Technologies

Our website uses cookies, analytics tools, and similar technologies, including Google Analytics, to better understand how visitors interact with our website and to improve the user experience. These technologies may collect information such as IP address, browser type, device information, pages visited, referring websites, and time spent on the website.

We use cookies to improve website functionality, analyze website traffic and performance, remember user preferences, and support marketing and advertising efforts.

We may also use third-party services, such as Google Analytics, Meta (Facebook), payment processors, social media platforms, embedded content providers, and other service providers, which may place cookies or collect information in accordance with their own privacy policies.

We may use advertising and remarketing technologies, including Meta (Facebook) Pixel and similar tools, to measure the effectiveness of our marketing efforts, understand visitor engagement, and provide relevant advertisements on third-party platforms. These technologies may collect information about your interactions with our website in accordance with the privacy policies of the applicable third-party providers.

You may choose to disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the website.

Where required by applicable law, including the General Data Protection Regulation (GDPR), visitors will be asked to provide consent before non-essential cookies are placed on their devices. Visitors may withdraw their consent at any time through their browser settings or any cookie preference tools provided on the website.

By using our website, you acknowledge that cookies and similar technologies may be used as described in this Privacy Policy.

Do Not Track Signals

Some web browsers offer a “Do Not Track” (“DNT”) setting that allows users to indicate a preference regarding online tracking. Because there is currently no universally accepted standard for how websites should respond to DNT signals, Shamanic Reiki Academy does not currently respond to or alter its data collection and usage practices when a DNT signal is received.

You may manage cookie preferences through your browser settings and, where applicable, through any cookie consent tools provided on this website.

International Data Transfers

Our services are based in the United States. If you access our website or services from another country, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our website and services, you consent to the transfer of your information in accordance with this Privacy Policy.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements. When personal information is no longer required, it will be securely deleted or anonymized where reasonably possible.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your location, including if you reside in the European Economic Area (EEA), United Kingdom, or other jurisdictions with applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to applicable legal requirements.
• The right to withdraw consent at any time where processing is based on consent.
• The right to request a copy of your personal information in a portable format.
• The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

If you have questions about this Privacy Policy or would like to exercise any of your privacy rights, please contact us using the contact information provided on this website. We will respond to privacy-related requests in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date. Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact Shamanic Reiki Academy using the contact information provided on this website.